Effective Date: [08/01/2024]
1. Overview
This Fulfillment Policy outlines the terms and conditions related to the processing, delivery, and fulfillment of orders placed through our website, https://bettorsportsproductions.com/ (the “Site”). By placing an order on our Site, you agree to the terms outlined in this policy.
2. Order Processing
- Confirmation: Once an order is placed, you will receive an email confirmation with the details of your purchase. Please review this information carefully and contact us immediately if there are any discrepancies.
- Processing Time: Orders are typically processed within [Insert Processing Time, e.g., 1-3 business days] after payment has been received and confirmed. Processing times may vary depending on the product or service ordered and availability.
3. Delivery of Products and Services
- Digital Products:
- For digital products, including e-books, downloadable content, and online services, delivery will be made electronically. You will receive a download link or access credentials via email shortly after your payment is processed. If you do not receive your digital product within [Insert Timeframe, e.g., 24 hours] of placing your order, please contact us for assistance.
- Physical Products:
- If applicable, physical products will be shipped via our designated carriers. Shipping times will vary based on your location and the shipping method selected at checkout. Estimated delivery times will be provided during the checkout process.
4. Shipping Costs
- Digital Products: No shipping costs are associated with digital products.
- Physical Products: Shipping costs for physical products are calculated based on the weight, size, and destination of your order. These costs will be displayed at checkout before you confirm your purchase.
5. Order Tracking
For physical products, once your order has been shipped, you will receive a shipping confirmation email containing tracking information. This will allow you to monitor the status and estimated delivery time of your order.
6. Delayed or Lost Orders
- Delayed Orders: If your order is delayed, we will notify you as soon as possible and provide an updated delivery timeframe. If you have any concerns about a delay, please contact us for assistance.
- Lost Orders: If your order is lost during transit, we will work with our shipping partners to resolve the issue. If the order cannot be located, we will either replace the item or issue a refund in accordance with our Return and Refund Policy.
7. Returns and Exchanges
Our Return and Refund Policy outlines the conditions under which returns, exchanges, or refunds are accepted. Please refer to this policy for detailed information on how to proceed if you are not satisfied with your purchase.
8. International Shipping
At this time, we offer international shipping. If international shipping is available, please be aware that delivery times may vary, and additional customs fees or import taxes may apply. These fees are the responsibility of the customer.
9. Contact Us
If you have any questions or concerns regarding this Fulfillment Policy or your order, please contact us at:
Bettor Sports Productions
info@bettorsportsnetwork.com
419 Main Street, Suite 130, Huntington Beach, CA 92648